iPerceptions - Customer Satisfaction Measurement

MONTREAL September 30, 2002 - iPerceptions' webValidator has won the "Up & Comer Product Of The Year" award, one of eight categories in the 2002 Branham Awards that were announced last Thursday night at a gala event in Toronto attended by over four hundred senior executives from the business and technology sectors.

The winners, which ranged from products to services, to transformation and the all-encompassing company of the year were selected from twenty-four finalists by a panel of distinguished judges from the technology and venture capital sectors. The judging panel reviewed hundreds of submissions to arrive at the twenty-four finalists and the eventual eight winners.

The Up & Comer Product of the Year award is given to an early stage technology product company; established for less than three years with fewer than 50 employees that has introduced an innovative product that has great market potential and which has positioned this firm for future success.

Jerry Tarasofsky, accepting the award on behalf of the iPerceptions team said " This award is concrete proof that the webValidator is fast tracked for success and that any web site owner that is committed to excellence and profitability will include it as an integral part of their overall web initiatives.

HP, Microsoft, Ernst & Young, and Hill & Knowlton are among the sponsors of The Branham Awards.

About iPerceptions Inc.

Using proprietary technology that maps user group evaluations to a strategic behavioral framework, iPerceptions' webValidator Solutions Platform allows an organization to listen to and interpret how actual users value their web site, identifying the site's key strengths and weaknesses from a user perspective. The webValidator delivers actionable information and industry best-practice benchmarks to web site owners including Reebok, Nasdaq, Omni Hotels, Disney, Bayer, IBM, Pfizer, Six Continents Hotels, CBS MarketWatch.com, The Savoy Group, General Motors, Fujitsu, and Mazda. The company's corporate offices are located in New York City and Montreal, Canada. Sales offices are located in New York, Toronto, Montreal and London, England.